Compensair — Full Guide 2026
Travel Help · Our commission: a fixed €5–€12 per successful claim.
Compensair is a flight compensation service, similar to AirHelp. If your flight was delayed by three hours or more, cancelled, or you were denied boarding because the flight was overbooked, European law may entitle you to up to €600 in compensation. Compensair checks your flight for free, tells you if you are owed money, and then deals with the airline on your behalf — including legal action if the airline refuses to pay. You pay nothing unless the claim succeeds. It is a simple way to get money that most travellers never claim, because they do not know the law exists or they do not want to fight with an airline.
TL;DR — The Short Version
What it is: a service that claims flight compensation for you. Best for: flights delayed 3+ hours, cancelled, or overbooked. How much: up to €600 per passenger under EU law. Cost: nothing unless Compensair wins your claim.
What is Compensair?
Under EU Regulation 261/2004, airlines must pay passengers when a flight is delayed, cancelled or overbooked, unless the cause was truly outside their control — such as extreme weather or a security emergency. The amount is fixed by distance: up to €250 for short flights, €400 for medium flights, and €600 for long flights.
The problem is that airlines often reject valid claims or ignore them, hoping passengers give up. Compensair's team knows the law and has the flight records to prove what happened. They handle the letters, the follow-ups, and the legal steps, so you do not have to.
The service is free to start: the eligibility check costs nothing, and Compensair only earns money when you do.
What You Can Book With Compensair
Here is what you can book with Compensair:
- Delayed flight claims: flights that arrived three or more hours late may be worth up to €600.
- Cancelled flight claims: cancelled flights may be worth compensation as well as a refund or a new flight.
- Overbooking claims: if you were denied boarding because the flight was full, you may be owed compensation.
- Missed connection claims: if a delay made you miss a connection and you arrived three or more hours late, you may be owed compensation.
How to Book With Compensair — Step by Step
- Open Compensair through our link and enter your flight number and date.
- Compensair checks your flight for free and tells you if you are owed compensation and how much.
- Give Compensair your details: booking reference, name, and what happened on the day.
- Compensair deals with the airline — letters, follow-ups, and legal action if needed.
- Get paid: if the claim succeeds, the money is sent to you, minus Compensair's fee. If it fails, you pay nothing.
Who Is Compensair Best For?
Compensair is best for anyone whose flight to, from, or within the European Union was delayed, cancelled or overbooked — or who flew on an EU airline anywhere in the world.
It suits travellers who do not want to argue with an airline, people whose own claim was rejected, and anyone who is unsure whether they are owed money.
The free check takes two minutes, so it is worth checking every bad flight you remember — including flights from the last two to three years, because claims are often still possible.
If your flight was delayed by weather or an event outside the airline's control, you are probably not owed compensation — but the check is free, so you lose nothing by trying.
What Counts as an Airline's Fault — and What Does Not
Not every delay earns compensation, and knowing the difference saves you time. The airline must pay when the problem was its fault: a technical fault with the plane, a crew problem, or a late-arriving aircraft from an earlier flight.
The airline does not have to pay for extraordinary circumstances: a volcanic eruption, a severe storm that closes the airport, a security emergency, or a strike by airport staff who do not work for the airline.
The line is not always clear, and airlines often claim 'extraordinary circumstances' when the real cause was something else — which is exactly why services like Compensair exist. They have flight data and legal knowledge to challenge a weak excuse.
One practical tip: at the airport, ask the airline staff for the reason for the delay in writing, and keep your boarding pass. Those two things make a claim much stronger.
How We Earn With Compensair
When you book through our link, Compensair pays us a commission of
a fixed €5–€12 per successful claim.. The price you pay does not go up — the commission comes from Compensair, not from you. This is how we keep our travel guides free. We only list partners we believe are useful for real travellers.
Tips for Using Compensair
- Keep your boarding pass and booking reference for every flight — you need them to claim.
- Ask for the delay reason in writing at the airport while you are still there.
- Check old flights: claims are often possible for flights from the last two to three years.
- Do not accept vouchers instead of cash unless you really want them — compensation must be paid in money.
Frequently Asked Questions
What is Compensair?
Compensair is a flight compensation service. It checks if your delayed, cancelled or overbooked flight qualifies for compensation under EU law, and claims the money from the airline for you.
How much can I claim?
Up to €600 per passenger, depending on the flight distance: up to €250 for short flights, €400 for medium flights, and €600 for long flights.
What does Compensair cost?
Nothing unless you win. Compensair only takes a fee from the compensation if your claim succeeds.
Which flights are covered?
Flights departing from the EU, flights to the EU on an EU airline, and flights inside the EU — when the flight was delayed by three hours or more, cancelled, or overbooked.
Can I claim for a flight from last year?
Often yes. You can usually claim for flights from the last two to three years, depending on the country. Check your old flights for free.
What if the airline already rejected my claim?
Compensair can still take your case. Airlines often reject valid claims at first, and Compensair can challenge the decision, including in court.
How long does a claim take?
Some claims are paid in a few weeks; others take several months, especially if the airline refuses and legal action is needed.
Do I need to do anything after I submit my claim?
No. Compensair handles the whole process and keeps you updated. You only need to provide your flight details and documents at the start.
Related Guides & Partners
AirHelp · How to Find Cheap Flights · Aviasales · All Travel Partners
Affiliate disclosure: GoFlyLo is reader-supported. When you book a flight, hotel, tour or other travel service through links on this page, we may earn a commission from our partners (Aviasales, Klook and other Travelpayouts programs) at no extra cost to you. Prices change often — always check the final price on the booking website before you pay.